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Are you ready to improve?

 

Profile and Action Plan


Reflect upon your plans and for each question below click a score between 1 and 5 that best represents your current position. Be honest with yourself.

My company processes are inefficient and need review.
My company processes are fully streamlined and efficient.
We do not continually measure our processes' performance.
Our processes have clear capability targets that we always achieve.
We never use company data to improve opportunities.
My Company makes full use of its valuable data.
We never use quality improvement techniques to help with decision-making.
We insist that we back all decisions by facts and appropriate analysis.
We never use statistical methods to help product and service development.
We build-in quality to our products and services using statistical methods.
We have no metrics for product and service delivery.
We have implemented full statistical process control on products and services.
Internal and external customers are often disappointed at our performance.
Internal and external customers are always delighted with our performance.
 


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